90% of the information we get non-verbally. What does this mean? The fact that the sale starts even before you talk with the client. Once you've made a step towards the buyer, you joined with him in a non-verbal contact. It is therefore important remember that in the first place you are selling yourself, and then the goods. Arranged appearance, knowledge of the goods and property sales techniques presented below will make you a better seller.
Similarity brings Have you noticed we like those who like us? Use it to get closer to your customer. Watch for your companion, listen to what he says and try to tune in to it. If a customer has an open pose, also remain open. Speak to the rhythm and tone that are familiar and comfortable for the person you are speaking, use language which he understands and similar turns of phrase. Any communication – it is sending and receiving messages, and the less noise, better signal.
Work on the frequency of your client. In the same boat in communication with the client at the same time be with him, make him a common cause, it brings together and unites. Make it clear to your client that you're on his side. Thus, For example, if a customer asks to expedite timing or reduce the price of, say, that will try to persuade the chief to do so. By and large, there is not so much the result, but your attention to the customer's request and willingness to help. Power of touch A light touch to hand the client can establish better contact with him, to make or influence his choice. The key word here 'easy'. Touching should be barely perceptible, almost random. This technique works especially effective when you are – man, and the client – a woman. In an experiment in one of the largest bookstores found that shoppers to the seller lightly touched, spent in the store longer and do more shopping.